Welcome to the Frequently Asked Questions page!

I've tried to think of all the questions you may have about the business and site.  I also realize some of you may be familiar with glass fusing, and many of you are not.  Here are some of the FAQs I get about the process and my shop.

Q:  What do you make?

A:  I make a of variety of fused glass items from pendants to ornaments to functional art for household entertaining and decor.  

Q:  How do you make them?

A:  I use a process called fusing.  Fusing involves heating the glass to very high temperatures in a kiln to melt it followed by careful cooling to minimize stress and impart some strength.  Click here to see more information.

Q:  How do I know when you have new items?

A:  The best way is to sign-up for the newsletter.  Those on the list get news and discounts first. 

A:  You can also click the link below to go to my Facebook page.  Like and follow me to know when something new is happening.

Q:  How do I order?

A:  Click Shop Now or visit the How to Order page for details.  You can buy all items from this website by clicking Shop Now.  

A:  A very small number of items are also on Etsy.  Email me to arrange local pickup for any Etsy items, and do not order on Etsy.

Q:  What about shipping?

A:  Shipping is determined at check-out.  Most orders are $7.00 first class shipping, and larger items (bowls, dishes, etc.) are $15.00 - $25.00 depending on size.

Q:  Can I pay using any credit card?

A:  If you order through the website you can use most credit cards, Apple Pay and Google Pay.  You can also email me directly to use PayPal or Venmo.  In-person sales are by cash, credit card, Apple Pay, Google Pay, PayPal or Venmo.

Q:  How heavy is a glass pendant?

A:  Pendants range in weight from less than half an ounce to just over one ounce.  Earrings are about 1/10 of an ounce.

Q:  Can you make something just for me?

A:  If you have an idea of what you would like, contact me and we can explore your dreams.

Q:  Can I return an item?

A: Returns of items in original condition are accepted within two weeks of the purchase date.  The customer is responsible for any return shipping fees.